Domestic orders are shipped through USPS Ground service. You will receive an email confirmation when your order has shipped. You can always log into your account for tracking info, or just give us a shout if you need help.
Our base price for international orders is $12 USD. Transit time for international shipments is 3-4 weeks on average. Please note we are not responsible for any customs charges that may be incurred.
Exchange and Returns:
They are always available within 7 days if you are not happy with your item. Please contact us as soon as possible.
Incorrect Shipping Information
If a package is returned to Dibadani due to an incorrect or incomplete shipping address provided by a customer, or if the package is marked "unclaimed" the customer will be responsible for the return shipping cost as well as the redeliver cost. Dibadani is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
It is the customer's responsibility to provide the correct shipping address. To prevent delay or possibly even extra fee, please provide us with your correct and current address. If there is an address change while the package is on route, we cannot take responsibility if the package is lost or if USPS charges the customer an extra fee. If you do use an incorrect address, and the package is returned to us, we will be more than happy to re ship your order, once the package has been received in our warehouse.
Dibadani is not responsible for lost or stolen packages during delivery.